Key Responsibilities

• Track priorities, action items, and ongoing initiatives across the business, ensuring visibility and accountability.

• Proactively follow up on pending tasks, commitments, and deliverables across teams and stakeholders.

• Maintain visibility across projects and surface critical items requiring the founder’s attention.

• Continuously improve how work is organized, tracked, and executed across the company.

• Share project updates with clients in a clear, professional, and timely manner.

• Follow up with clients on pending requirements, approvals, decisions, quotations, contracts, invoices, and payments.

• Coordinate meetings and schedules across multiple time zones while ensuring smooth communication.

• Maintain accurate and organized client communication records and documentation.

• Route client requests to the appropriate team members and ensure proper resolution and follow-through.

• Attend client and internal meetings as required and represent the company professionally.

• Take detailed, structured meeting notes and maintain organized records of discussions and decisions.

• Create, assign, and track action items to completion, ensuring accountability across stakeholders.

• Generate proposals using existing templates and AI-assisted workflows while maintaining quality standards.

• Review, verify, and validate all proposals before they are shared with clients.

• Create and send invoices through the company portal and maintain accurate sales and proposal tracking records.

• Coordinate with project owners and the Technical Product Manager to gather project status and delivery updates.

• Coordinate with HR regarding hiring progress, interview scheduling, and recruitment activities.

• Coordinate with content and marketing teams whenever founder input, approvals, or decisions are required.

• Track key deliverables, milestones, and deadlines while ensuring information flows efficiently across teams.